📞 +254 700 000 000
✉️ info@sureguard.co.ke
General Insurance Questions
SureGuard helps clients access a range of personal, business, employee benefit, and specialty insurance solutions, including motor, medical, business property, group medical, and Contractors All Risk cover.
Our team can help you understand your options based on your needs, budget, and the type of protection you are looking for.
SureGuard helps clients access suitable insurance options from established insurance providers and supports them through the quotation and policy process.
Yes. Depending on your needs, we can help you review suitable options and choose cover that works for you.
Quotes & Payments
You can complete the Get a Quote form on the website and provide basic details about the cover you need. Our team will then contact you.
The time may vary depending on the type of insurance and the information required, but our team will follow up once your request has been reviewed.
No. Requesting a quotation does not mean you have purchased the policy.
Payment instructions are provided once you have selected your preferred cover and completed the required policy process.
Claims
Visit the Claims page, contact our team, and provide your policy details and information about the incident.
Documents depend on the type of claim but may include your policy number, identification, incident details, photographs, medical reports, police documents, or repair estimates.
Claims timelines vary depending on the type of claim, documentation provided, and the insurance provider handling the claim.
Yes. We can guide you through the process and assist with communication and follow-up with the relevant insurance provider.
Policies & Renewals
Your cover begins according to the effective date stated on your policy after the required documentation and payment have been completed.
Policy documents may be provided electronically by email or through another agreed delivery method.
Yes. Our team can assist you with renewal enquiries and help you review your cover before renewal.
Policy changes may be possible depending on the insurer and type of cover. Contact our team for assistance.